Politique de remboursement

GENERAL INFORMATION
  • Exchanged or returned goods need to be in their original state and package. Used, damaged, stained, or any other condition (ex: smell) which would prevent goods to be resold as new cannot be returned nor exchanged.
  • Shipping costs and any other cost incurred due to returns or exchanges are at the client’s charge. We will of course gladly reimburse all charges if it concerns an accepted claim. 
  • www.sixtines.com cannot and will not assume responsibility for loss or damage during return or exchange shipping.
  • All returned and exchanged goods are evaluated on resale-ability and/or authenticity of the claim in case of defect or error on dispatched goods.
  • Returns and exchanges can only be requested and performed on purchases made through www.sixtines.com online store. 

STEPS TO FOLLOW

  1. Let us know what went wrong. Send us an email at return@sixtines.com Be sure to mention your order number and the reason for return/exchange.  
  2. Resend the goods to following address: ICAB, Duckmotion-Sixtine's, Rue des Pères blancs 4, 1040 Etterbeek, Belgium
  3. In case the request is accepted we will dispatch the exchange goods or pay your refund ASAP. If after evaluation the claim is rejected, we will resend the goods at the customer’s expense and request.